Home > FAQ

Q: Are the gucci items here authentic?
 
A:  Yes, and top quality 100% guaranteed, we accept ruturn and refund if there's  any quality problem of our products.All Gucci items will be sent with: Gucci Authenticity Card , Gucci Dust bag, Gucci Care Booklet,and Serial Number Card.  

 

Q: Why your price are so cheap compared with other Gucci store?

A: Because we take gucci items from Gucci OEM factory which greatly reduces our cost,In additon,all the prices here are wholesale prices because wholesale is our main business. However,you still can enjoy the wholesale price shown even though you only order one item,make luxry Gucci available for its ameteurs is our goal. Classy quality are still 100% guaranteed although the price is cheap.

 


Q: What's the minimum order?

A: You can order only one item one time,both retail and wholesale are accepted.

 

Q: What is the shipping fee for my order?

A: We provide free shipping worldwide.

 

Q: Do you ship the items internationally?

A:Items can be shipped all over the world.

 

Q: What's your  payment method?

A: You can pay by credit card, western union now.Visa,Master card, are acceptable,and Visa card is recommended. For large quantity orders,we advice you use western union to pay ,we would like to offer extra discount of the current price if you would like to use western union.Please contact us ahead if you want to use western union to pay. If your payment can't be went through,please try to change other card to pay..Make sure your credit card is valid ,support online and transnationa paying,and enough money for the items you want to buy. Fraud card or order are not allowed and supported.

 

Q: How soon can I get the products I order for?

A: Your order needs 24-48 hours to be prepared after your payment confirmed .If items you ordered are available ,we we will arrange shipping within these 24-48 hours,if they are out of stock,our customer service staff will email to you to ask if you wanna replace the out-of-stock items with other items and if you don't like to replace them with other available items,we'd like to refund your payment asap. Commonly it's takes 5-7 business days to arrive at your address after we shipped your package.But if encounter some unforseen factors during shipping process like extreme bad weather(which cause the flight canceled), festival logistics peak ,etc, the delivery may be a little delayed. Plz be patient if you haven't receive your package in time coz there may be some unforeseeable situation during shipping process,we will help you to track your package status to make sure you can recive your package asap.

 

Q: Can I get any discount if I buy big quantity?

A: Of course. The more you buy ,the lower price you can enjoy coz wholesale is welcomed. If your order total amount up to $350,our payment system will automatically give u  a special discount when you pay.The larger quantity ,the more discount our payment systerm will offer u. In addition you can email us for large order.For large quantity orders,we advice you use western union to pay ,we would like to offer extra discount of the current price if you would like to use western union.Please contact us ahead if you want to use western union to pay

 

Q: If I want the gucci item not shown on your website, could you find it for me?

A: We will be glad to find what you want. Just email us at any time to let us know your request.

 

Q: Are my payment and personal informaiton confidential?

A:The online shopping here is 100% confidential. Ordering and paying for online orders in our website is both safe and convenient. We use internet standard encryption technology (SSL) to ensure the security of your on-line secure purchases.  We collect pertinent information from you to process your orders and provide you with the information/goods you requested. We will not leak any your personal informations to any third parties .

  

If you have any other questions, please do not hesitate to Contact Us.Thank you for supporting our work.
 

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